Still Steamed

You need to stop shilling for Steam. The reason is simple: Try [to] get customer support when you cannot connect. Steam has no customer support, and if it doesn’t work…you are out of tuck. You have no options. Not a one. So take the Steam challenge and see if you can get help.

I suspect that the reason is that Steam hates their customers and, with Half-Life being such an amazing game, they can afford to lose 10 percent and still be happy. Plus, the huge savings [from] not having to employ a bunch of [foreigners] to provide bad customer support.

So be a pal and write the truth: Steam still sucks. I find I can connect about one third of the time. And now I hate myself for looking forward to the next episode [of Half-Life 2]. So thanks to Steam for ruining my gaming experience.